frequently asked questions

session length

one-to-one therapy or coaching sessions and consultations to team-based support are 50 minutes in length

session frequency

sessions for therapy and coaching take place at a regular time and day each week • this is to provide consistency so you can make the most from your sessions

session fees

please contact me to enquire about fees

health insurance

i am happy to work with major insurance providers in the UK and globally • please mention in your enquiry if you wish to use insurance • please also check your cover with your insurer • accepted insurance plans: Cigna, WPA, Aviva, Vitality, AXA Health (PPP), AXA Global, Bupa UK and Bupa Global

cancellation policy

for your first appointment I require 48 hours notice • if we agree to meet on a regular basis, i will reserve the same slot for you each week • if you are unable to attend a session, the session will be charged in full • however, i will endeavour to offer you an alternative appointment where possible

urgent support

if you are in a mental health crisis, please call 999 or go to your nearest A&E Department or contact your local mental health crisis support or GP • please note that if urgent help is required, i will not be available to support you or your team outside of our scheduled sessions